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Santa’s Charity Grotto

Tickets now available online [click here to book]

Following on from the success of last year’s Charity Grotto, we are once again working with the Hospice of the Good Shepherd to raise awareness and funds for this incredible charity. Santa will be arriving at Gordale and opening his grotto on Saturday 25th November at 11am. His grotto will remain open until the 23rd December (some dates excluded).

After his long journey from the North Pole, Santa decided to take a little rest, but now he’s fast asleep! Can you help us Wake Santa?

Join us from 11am for for interactive fun, waking Santa and preparing him for his Grotto.

Over the launch weekend Santa will be joined by well-loved Disney characters – Aladdin, Cinderella, Alice in Wonderland, and Peter Pan with Captain Hook. Enjoy interactive cameos by Off the Ground Theatre featuring these all-time favourites, four times an hour, all weekend – the perfect opportunity for selfies and fun family photos, so don’t forget your camera or phone! We will also be visited by our furry friends, Dapper Donkeys, who will be in-store offering petting and donkey rides (small charge applies).

This is a charity grotto and ALL proceeds go to Hospice of the good Shepherd.


Santa’s Grotto opening times from 25th Nov;

11am – 5pm Saturday & Sunday

2pm – 5pm Monday, Tuesday, Wednesday & Friday

2pm – 6pm Thursday

If you would like to visit Santa in his grotto we would recommend booking early to avoid disappointment.



  • Each 15 minute slot will have multiple children booked in – the time slots are simply a guide to reduce queue times for you.
  • Advanced booking is essential
  • 2 FREE adults with every child ticket purchased
  • All children including infants entering the grotto must have a ticket
  • Tickets will be sent to you via email, please check your junk emails if you cannot find your tickets.
  • Times slots for ALL Santa’s Grotto sessions must be purchased in advance.

On the day:

Please arrive on time to ensure all children have the opportunity to see Santa within their estimated time slot.

Tickets can be presented via a paper e-ticket, or on smart phones and tablets.

*rides will be chargeable, cash only