Festive Returns Policy

Terms & Conditions


• Gordale is happy to exchange or refund Christmas lines purchased on or before 24th December provided they are returned no later than 24th December. Gordale will not refund or exchange items returned after this date (including, but not limited to; lights, trees, tree decorations, ornaments)

• Gordale will exchange Christmas gifts returned after Christmas up until 21st January

• The original till receipt or gift receipt must be produced as proof of purchase. Without the original receipt neither a refund nor exchange will be given.

• Gordale reserves the right to refuse a refund or exchange with or without a receipt, without explanation.

• The following items may not be returned:

1. Festive Food

2. Food Hampers

3. Vouchers

4. Jewellery

This does not affect your statutory rights.


We are sorry but Gordale will have limited ability to perform refunds on the 27th Dec. **Expect delays if making returns on this date**