Festive Returns Policy

Terms & Conditions

  • Gordale is happy to exchange or refund Christmas lines purchased on or before 23rd December 2019 provided they are returned no later than 24th December 2019 – Gordale will not refund or exchange items returned after this date (including, but not limited to; lights, trees, tree decorations, ornaments).
  • Gordale will exchange Christmas gifts returned after Christmas up until 13th January 2020
  • The original till receipt or gift receipt must be produced as proof of purchase. Without the original receipt neither a refund nor exchange will be given.
  • Gordale reserves the right to refuse a refund or exchange with or without a receipt, without explanation.
  • The following items may not be returned: 
    1. All Food – including Food Hampers & Drinks
    2. Gift cards or Vouchers
    3. Earrings 
    4. Any bespoke item or item ordered in especially

This does not affect your statutory rights

We are sorry but Gordale will have limited ability to perform refunds on the 27th Dec. 

**Expect delays if making returns on this date**