Find out more

Do you have a burning question? Don’t worry if you don’t have time to come and ask us in store, we’ve listed some of the most commonly asked questions below. From our opening hours to our facilities, questions about our stock to queries about job vacancies, you can find out most of the things you need to know in our FAQs below.

Simply click on one of the questions to view our answer, and if you can’t find the answer, you’re looking for please feel free to contact us.

We are open 7 days, Mon – Sat 9am to 6pm, Sun 11am to 5pm.

Special note: On Sundays the main store opens for browsing at 10.30am and tills open from 11am. Doors close at 5pm, with customers vacating by 5.30pm.

The store operates late night opening during the spring and Christmas periods, please visit our home page for up-to-date details.

Toilets are located in-store next to our Coffee Shop, and on our car park at the back of our Petrol Station.

We are happy to welcome dogs in to our store provided they remain in one of our trolleys indoors and outdoors. We recommend bringing along your dog’s blanket or bed to make their journey more comfortable.

Please note: dogs are not allowed in our coffee shop and food hall.

Yes. Our Coffee Shop is open every day and serves cooked breakfasts, tasty hot meals, sandwiches, delicious home made cakes, desserts, speciality teas, coffees and soft drinks. We also provide a children’s menu and monthly specials.

Sorry, but we don’t. This is due to the regular change of products that we sell. We do however sell gift vouchers that can be spent on anything in-store.

Yes. We sell both National Garden Centre gift cards as well as our own Gordale gift cards. Both can be purchased either in store or over the telephone, please call us on 0151 336 2116 if you require further details. We redeem National Garden Centre gift cards and vouchers too.

Yes. Available to purchase in-store, over the phone or even online.

We stock an extensive range of shrubs, roses and trees perfect for special occasions. With names such as Happy Anniversary, Golden Anniversary, Sweet Memories, Happy Birthday, Happy Retirement and Be My Valentine. For our full list or for further details please call and speak to the team.

Yes. We are happy to have school visits and usually work towards Keystage 1. For further details please contact our General Manager, Jonathan on 0151 336 2116.

Yes. Our baby changing facilities are located in the disabled toilets next to the Coffee Shop and in our Petrol Station.

Yes. Disabled toilets are located within our main toilet facilities next to our Coffee Shop and in the Petrol Station.

Our store is fully accessible for wheelchair users, we also have special designed shopping trolleys, toilets and lifts. We also have wheelchairs available for other visitors to use, should they require them.

We always have both gluten free and vegetarian options available. If you have other requirements, our Coffee Shop staff will be happy to try to accommodate your needs. For further information or assistance please do not hesitate to contact Sally our Catering Manager on 0151 336 2116.

We have a microwave for our customers to use to warm bottles or heat baby food.

Yes. We have high chairs available within our Coffee Shop.

Yes, we take all major credit cards with the exception of American Express.

We offer a local delivery service, providing slots are available and deliver further afield regularly too, just ask us and we can advise you when we will be next in your area. Charges apply depending on location and value of purchase.

If you have an issue with a product we sell or service we offer, please telephone us first to explain your problem. We will then work quickly to resolve the issue with the relevant member of staff.

Our product range changes regularly, if you want to check if we stock an item the best way to find out is to ring us or email us and we can give you all the information you need.

Yes. Membership includes one free hot drink every month, a piece of birthday cake in August and 5% cash back on all purchases in the form of points, which can be redeemed on most items sold in the garden centre, and all for just £12.00 per year.

All of our staff are willing to give advice and assistance to help you make the right purchase. Many have worked with us for over 20 years, so have exceptional product knowledge. Please don’t hesitate to ask a member of staff for help.

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Location: Chester High Road,
Burton, South Wirral,
Cheshire CH64 8TF UK

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Phone: 0151 336 2116

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